|
Privacy Notice
Conditions of Use
What Personal Information About Customers Does www.batteries-store.com Gather?
The information we learn from customers helps us personalize and continually improve your shopping experience at www.batteries-store.com. Here are the types of information we gather.
- Information You Give Us: We receive and store any information you enter on our website or give us in any other way. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests, fulfilling Orders, customizing future shopping for you, improving our store features, and communication with you.
- Automatic Information: We receive and store certain types of information whenever you interact with our website. For example, like many web sites, we sometimes use "cookies," and we obtain certain types of information when your web browser accesses our website.
- E-mail Communications: To help us make e-mails more productive to improve service and your shopping experience, we sometimes send you newsletters of our services and products, notifications of changes to our policies, and Order confirmations. If you do not want to receive e-mail from us, other than Order notifications and receipts, please adjust your "Subscription" preferences by logging into your account.
What About Cookies?
Cookies are alphanumeric identifier text files that we transfer to your computers hard drive through your web browser to enable our systems to recognize your browser and to provide features such as storage of items in your Shopping Cart between visits.
Does www.batteries-store.com Share the Information It Receives?
We respect your privacy and appreciate your business. At no time do we ever provide your account contact or payment information to any third party vendor, associate or service provider unless absolutely necessary in order to complete your transaction and Order.
How Secure Is Information About Me?
We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you provide to us for purchasing of our products or services. We reveal only the last five digits of your credit card numbers when confirming an Order. Of course, we transmit the entire credit card number to the appropriate credit card company during Order processing. It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer by clicking the "log off" link located in the side menu.
Which Information Can I Access?
www.batteries-store.com gives you access to a broad range of information about your account and your interactions with us for the limited purpose of viewing and in certain cases, updating that information.
Conditions of Use, Notices, and Revisions
If you choose to visit www.batteries-store.com, your visit and any dispute over privacy is subject to this Notice and our Conditions of Use, including limitations on damages, arbitration of disputes and application of the law of the state of our local state. If you have any concern about privacy of your personal information as used and collected within our website, please send us a thorough description by clicking on the "Contact Us" link on the side menu, and we will try to resolve it.
Our business changes constantly, and our Privacy Notice and the Conditions of Use will change also. We may e-mail periodic reminders of our notices and conditions, unless you have instructed us not to, but you should check our web site frequently to see recent changes. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.
Information You Give Us
You provide most such information when you search, buy, order, post reviews or other methods of communication via our website or email to www.batteries-store.com. As a result of those actions, you might supply us with such information as your name, address, phone numbers and credit card information.
Automatic Information
For security purposes www.batteries-store.com sometimes collects and analyzes the Internet protocol (IP) address used to connect your computer to the Internet, and to our website. This is done for your protection for tracking purposes in the unfortunate event that someone gains access to your personal or financial information and opens an account, or makes purchases under your name.
Questions
Questions regarding our Conditions of Usage, Privacy Policy or other policy related material can be directed to our support staff by clicking on the "Contact Us" link in the side menu. Or you can email us at:
order@batteries-store.com
|
Terms and Conditions
The following terms and conditions apply to all transactions made through this website. Please read the following terms and conditions carefully before using the website as no other terms apply. By using or accessing this site, you acknowledge that you have read and agree to these terms.
We sell brand new replacement/compatible batteries that are manufactured to meet or exceed the specifications of the original brand manufacturer.
Disclaimer:
The batteries and other products supplied by our Company are [replacement for] sold for use with certain product manufacturers, and any reference to products or trademarks of such companies is purely for the purpose of identifying the manufacturers with which our products [are replacement for] may be used. Our Company and this Web site are neither affiliated with, authorized by, licensed by, distributors for, nor related in any way to these manufacturers, nor are the products offered for sale through our web site manufactured by or sold with the authorization of the manufacturers with which our products [are replacement for] may be used.
Disclaimer and Limitation of Liability to the Website
Our website and the materials herein are provided as they are. We make no representations or warranties, either expressed or implied, of any kind with respect to our website, our operations, contents, information, and materials. We expressly disclaim all warranties, expressed or implied, of any kind with respect to the website or its use, including but not limited to the merchantability and fitness for a particular purpose. Your agree that our website, its directors, officers, employees or other representatives are not liable for damages arising from the operation, content or use of the website. You agree that this limitation of liability is comprehensive and applies to all damages of any kind, including without limitation direct, indirect, compensatory, special, incidental, punitive and consequential damages.
Disclaimer and Limitation of Liability to the Products Sold
Except otherwise specified, all our products are guaranteed against defects for 30 days from the date of delivery. Except as expressly stated herein, we make no representations or warranties, either expressed or implied, of any kind with respect to products sold in this website. Except as expressly stated herein, we expressly disclaim all warranties, expressed or implied, of any kind with respect to the products sold in this website, including but not limited to, the merchantability and fitness for a particular purpose. You agree that the sole and exclusive maximum liability to our website arising from any product sold in the website is the price of the product ordered. In no event is our website, its directors, officers, employees, and representatives liable for special, indirect, consequential, or punitive damages related to the products sold.
Use
We grant you the permission to view this website for your own personal use provided that you agree to and accept without modification the notices, and conditions set forth in the 'Terms and Conditions'. The terms and conditions herein should not be altered, supplemented, or amended by the use of any additional documents that purport to be an agreement of the parties. Any attempt to supplement or amend this document in order to place an order for any product(s) that is/are subject to the additional or altered terms and conditions shall be considered null and void.
Products and Orders
We are continually updating and revising the products that we are selling through this website. As such, products may be discontinued at any time and differences between what is shipped and what is described may occur on occasion. While we will use all reasonable efforts to fulfill any orders we receive, we cannot guarantee the availability of a particular product displayed in the website.
Warranty and Return Policy
We warrant that the products sold in our website are 100% brand new and free from defects in material and workmanship. Our detailed warrant policy is as follows:
- Unless otherwise specified, we warrant our products for 1 year from the date of original purchase under normal use. Replacement items, if issued, do not restart or in any way extend the warranty period.
- All items if returned for whatever reasons must be accompanied by a Return Merchandise Authorization (RMA) Number, which is to be issued upon request through info@batteries-store.com or filling out the Application.. Items returned without RMA# will delay the process or be ignored.
- If you are not satisfied with our product(s), please contact us through info@batteries-store.com to obtain a RMA Number within fifteen (15) days of purchase. And products must be returned 100% complete, including all components, original boxes and packing materials, manuals, and other accessories provided by the manufacturer. We reserve the right to charge a twenty-five percent (25%) restocking fee for NON-DEFECTIVE returns.
- In returning products to us, customer must pay the return freight. Return packages by C.O.D will not be accepted.
- A replacement or refund will be arranged for all defective products returned, subject to verification of defect.
- If expedited services are used for delivery, we will procure the desired service from UPS on your behalf. In the event of a refund, the shipping fee is not refundable under any circumstances except if the order is cancelled before shipping.
- Please ensure that returned items are the ones that you purchased from us. We are not responsible for any item sent to us that is not our product.
- For battery packs or battery related products, warranty becomes void if the battery pack has been improperly charged, installed or misused in any way, or if the label and/or bar code label has been removed or tampered with.
- If a product is returned to us after it has been in use for over 9 months, we may exercise an option to refund a portion of the purchase price proportional to the remaining warranty period.
Warranty and Return Policy for Clearance Promotional Items
- Three months free of charge warranty is provided for promotional items from the date of original purchase under normal and non-commercial use. Replacement items, if issued, do not restart or in any way extend the warranty period.
- All items if returned for whatever reasons must be accompanied by a Return Merchandise Authorization (RMA) Number, which is to be issued upon request. Items returned without RMA# will delay the process or be ignored.
- If you are not satisfied with our product(s), please contact us to obtain a RMA Number within fifteen (15) days of purchase. And products must be returned 100% complete, including all components, original boxes and packing materials, manuals, and other accessories provided by the manufacturer. We reserve the right to charge a twenty-five percent (25%) restocking fee for NON-DEFECTIVE returns.
- A replacement will be arranged for all defective products returned, subject to verification of defect. However, products so returned must be 100% complete.
- Refund request would be accepted ONLY when replacement items are not available.
General Ordering Policy
Your receipt of an order confirmation from us does not signify our acceptance of your order. We reserve the right to accept or decline your order at any time after receipt of your order for any reason. If your credit card has already been charged for the purchase and your order is canceled, we shall immediately issue a credit to the credit card used for the order for the amount charged. Certain orders placed must obtain our pre-approval with an acceptable method of payment, as established by our billing department. We may require additional verifications or information before processing and shipping any orders.
Payment Methods
We accept PayPal payment and Credit Card payment systems. We also accept Check and Money Order. Credit terms are not available.
Notice: We only accept payment through Paypal, Bank Transfer, Check, and Money Order for purchase amounting to USD 400 or more. If the purchase amount exceeds USD1,000, we do not accept payment through PayPal
Refund
After we issue a refund authorization to the bank, credit will appear on the customer's statement within one to two billing cycles, depending on the time required for the card issuing bank to process such transaction. Credit will be issued for part cost and tax less any re-stocking fees (where applicable). Shipping and handling charges will not be refunded in all cases. Refunds will be made with the same method of payment as the original order. Credit card refunds will only be made to the same card used for the original purchase.
Tax
The total price of any order will only include the applicable sales taxes. All other taxes that may apply are the sole responsibility of and should be paid by the customer.
Technical Support
We offer free professional technical support, please call us or e-mail us for technical assistance.
International Order
For the international order, please following as below UK, Australia, Germany, Japan, Canada and France.
Trademarks
The trademarks, used and displayed in this website are registered and unregistered trademarks of the suppliers and manufacturers of the products offered for sale on this website. Nothing contained within this website should be considered as granting any right to use any trademark displayed in the website, without the prior written permission of the trademark owner.
Errors and Mistakes Handling
While we strive to provide an error-free website, we cannot guarantee that all content herein is 100% accurate and/or complete, including prices, product information, product specifications and product compatibility. As such, we reserve the right to correct errors in places as they are discovered, revoke any stated offer and otherwise correct any errors, inaccuracies, or omissions. The right extends to orders that have already been submitted and accepted by our website.
General
We reserve the right to change the terms, conditions, and notices under which this website is offered without notice at any time. You hereby agree that no joint venture, partnership, employment, or agency relationship exists between you and our website as a result of this agreement or your use of this website. This agreement supersedes all prior or contemporaneous communications and proposals, whether electronics, oral or verbal, between you and our website with respect to this website.
|
Payment
Payment methods we take:
- Credit Card
- PayPal
- Check
- Money Order
Credit Card payment system supports Visa, MasterCard.
 
PayPal payment system supports MasterCard, Visa, American Express, Discover and eCheck.
Use PayPal, gain 1% off the product price.
  
Check and Money Order
Check or Money Order must be in US$. Canadian Check or Money Order so received will be returned for a new one in US$.
Shipping
We ship to US and Canada destinations only. For other international orders, please follow links to UK, Australia, Germany, Japan and France.
US orders will be shipped by UPS or by USPS, depending on which service has a shorter delivery time. We pay sales tax.
Canada orders will be shipped by USPS/Canada Post. You must pay local taxes (PST, GST and HST etc.) when the package is delivered, so please consider this point before you place an order. Delivery to Canada takes around 10-14 business days.
Should postal address be provided with incorrect or inadequate information resulting in non-delivery, customers will be charged the additional postal charges so incurred.
If expedited services are used for delivery, we will procure the desired service from UPS on your behalf. In the event of a refund, the shipping fee is not refundable under any circumstances except if the order is cancelled before shipping.
 
| Canada |
| Delivery Method |
Weight |
Minimum Charge |
Cost/Incremental Unit |
Maximum Weight Allowed |
Delivery Days |
| USPS Canada |
First 24 Oz |
$ 8 |
$ 1 / 4 Oz |
4 Lb |
About 10-14 business days |
| First 4 Lb |
$ 22 |
$ 1.5 / 1 Lb |
64 Lb |
|
All our products for United States destination are shipped by UPS Ground or USPS, depending on whichever service would take the shortest delivery time to your location.
According to related law, we should collect the sales tax on customer with a California shipping address.
The current tax rate is 9.75% for the Alameda county so that we should charge the rate from customer whose shipping address has a state code of "CA".
| Continental United States |
| Delivery Methods |
Weight |
Minimum Charge |
Cost/Incremental Unit |
Maximum Weight Allowed |
Delivery Days |
| UPS or USPS |
First 1 Lb |
$ 8 |
$ 0.9 / 1 Lb |
50 Lb |
About 5 business days |
|
Remarks: The shipping and delivery costs for Alaska, Hawaii, Military Locations, AFO/APO address are charged based on the number of products purchased. For one product item, full rate of CA $12.10 will be imposed; and half rate will be charged for each additional item. Delivery takes about 5 business days.
Conversion Info: 1 Pound (Lb) = 16 Ounce (Oz) = 453.6 Gram (g)
Sales and shipping of this website cover only Canada and U.S.A. For customers from Australia, France, Germany, Japan and The United Kingdom, please click the corresponding links to websites for Australia, France, Germany, Japan and The United Kingdom.
The UPS will charge us US$10.00 for any refused packages with immediate effect. Therefore, please provide us with the correct postal address and name of the recipient. Otherwise, Customers would have to bear all the additional delivery and service charges, including that being imposed by the UPS.
General Return Policy
It is our goal to provide our customer with 100% satisfaction. If, for any reason, you are not satisfied with our product(s), please contact us immediately either by phone or e-mail and have your invoice handy. We will try our best to solve your problem. If you return the product(s) to us within 15 days, we will refund you the full product price (delivery and service charges will not be refunded unless it is proved that the return is a result of our error). Prior to returning our products, email us for a RMA and complete the instructions on how to ship the product(s) back to us. Please see "RMA procedures" below. Where applicable, all requests for warranty returns must be accompanied by a proof of purchase and be made through the dealer or outlet where the products was originally purchased. All returns are for credit only and must be made within fifteen (15) days after the invoice date. We reserve the right to charge a twenty-five percent (25%) restocking fee.
Return Merchandise Authorization (RMA) Procedures
1. Obtain a Return Merchandise Authorization (RMA) number: All returns must have a RMA for processing. Please e-mail us to obtain approval as well as the RMA. RMA are only valid for thirty (30) days (postmarked by or carrier posted by the 30th day).
2. Include RMA on the outside of the package: It should be clearly displayed on the return-shipping label of the package. Packages without a RMA will not be accepted.
3. Shipped within thirty (30) days: Products must be returned within thirty (30) days after the issuance of the RMA. Packages received after the 30th day will not be accepted and will be returned to the customer.
4. Repack in original packaging: Enclosed everything originally received, including all manuals and related materials. Place the packaged product in a protective outer box. We must receive all original products in order to process your return or exchange. We are not responsible for products that are damaged due to poor packaging, defaced packaging, or lost shipments. Products which you purchased from us must be returned 100% complete, including all components, original boxes and packing materials, manuals, blank warranty cards, and other accessories provided by the manufacturer.
5. If you return the product(s) to us within 15 days and we will refund the full product price. Prior to returning a product, call us or email us, We will teach you the instructions on how to ship the product(s) back to us.
Return Address:
order@batteries-store.com
It is the responsibility of the customer to pay for the return freight, and to take reasonable care to protect against damages in freight, if they want to return the product for any reason.
Back To Top |
|
